Union Jack Tavern, the only authentic British restaurant in the country contracted the Canadian Tourism & Hospitality Institute to conduct its highly-rated 2-day Advance Waiter Training Program to upgrade the skills of their key food and beverage servers covering topics such as 5-star customer service, upselling and managing customer complaints, among others. CTHI conducts a wide-range of tailor-fit training programs for restaurants and other food establishments, please contact 584-7343 for more information.